Privacy Policy

Privacy Policy

Introduction

AKIN Active ("we," "our," or "us") is committed to protecting the privacy of our customers and visitors to our website. This Privacy Policy explains how we collect, use, disclose, and store your personal information in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Consumer Law (ACL).

By accessing our website or purchasing our products, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or provide us with your personal information.

1. Information We Collect

We may collect the following types of personal information:

1.1 Personal Identification Information:

  • Name

  • Email address

  • Phone number

  • Delivery address

1.2 Payment Information:

  • Credit card details or other payment method information (processed securely by third-party providers).

1.3 Account Information:

  • Login credentials (if you create an account on our website).

1.4 Usage Data:

  • IP address

  • Browser type and version

  • Pages visited on our website

  • Time and date of visits

  • Other diagnostic data for analytics purposes.

1.5 Other Information:

  • Preferences related to our products or services.

  • Feedback, inquiries, or complaints you submit.

2. How We Use Your Information

We collect and use your personal information to:

  • Process and deliver your orders.

  • Communicate with you about your orders, inquiries, or customer support requests.

  • Provide you with updates, promotions, and special offers (only if you opt in).

  • Improve our website, products, and customer experience.

  • Comply with legal and regulatory obligations.

3. Disclosure of Personal Information

We may share your personal information with:

  • Third-party service providers: For payment processing, shipping, analytics, and marketing services.

  • Legal or regulatory authorities: If required to comply with Australian law or respond to legal requests.

  • Business partners: If necessary for joint promotional campaigns (with your consent).

We will not sell or rent your personal information to third parties.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure encryption of payment information.

  • Restricting access to personal data on a need-to-know basis.

  • Regularly updating our security practices.

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Rights

Under the Australian Privacy Act, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections to your personal information if it is inaccurate or incomplete.

  • Opt out of receiving direct marketing communications.

To exercise these rights, please contact us at [Insert Contact Email or Phone Number].

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the "Last Updated" date.

9. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us at:

AKIN Active
Email: akinclothingcoaus@gmail.com
Phone: 0400920643
Address: 2/68 Dorset Rd, Croydon Vic 3136

We aim to respond to all inquiries within a reasonable timeframe.

Last Updated: 2/02/2025